I wouldn’t want to piss off the boss, but Ticketmaster has seemed to do just that. Bruce Springsteen is reportedly “furious” with Ticketmaster because of the way the website has been handling his concert tickets. Apparently, while fans were trying to purchase tickets on Ticketmaster, the site forwarded their requests to their secondary site, TicketsNow. This wouldn’t be a problem except TicketsNow sells the same concert tickets for higher prices. Springsteen heard what was happening, and immediately posted a letter on his fans website. Here is part of the letter:
“Last Monday, we were informed that Ticketmaster was redirecting your log-in requests for tickets at face value, to their secondary site TicketsNow, which specializes in up-selling tickets at above face value. They did this even when other seats remained available at face value. We condemn this practice.” -Bruce Springsteen, Jon Landau and the entire Springsteen Tour Team
To read the entire letter to the fans click here.
Another reason for Springsteen’s anger with Ticketmaster is it’s rumored merger with Live Nation, another ticket selling mogul. Since both companies are having issues, they are thinking about merging together to create one enormous concert giant. The problem with Live Nation and Ticketmaster coming up with a single system is that it would bring is to a near “monopoly” situation in music ticketing.
I don’t know about you, but concert are definitely things I enjoy going to. Some prices for concerts are outrageous and I can’t imagine prices getting higher than they already are. Wouldn’t it be cool if we were back in “They Day” and waiting in line and camping out in the cold for concert tickets at 4 in the morning? That would be half of the fun of the concert experience; meeting all the crazy people in line waiting with you who are pumped to see their favorite band… That is what my parents did and I am stuck with the lousy internet. I wish I were a teen in the 70’s…
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You can join me in the 70s anytime. Most of the cloths you are wearing resemble those I wore.
ReplyDeleteGood for The Boss for speaking out against extra fees for tickets. I am not a big concert goer because I am appalled at how much our society spends on entertainment when we have homeless and starving people right here in the U.S. as well as all over the world. I just don’t understand why people should make mega millions to entertain us. Are we so unsatisfied with life that we need that? I love free radio and going to the movies (I’ll go to a matinee because it’s cheaper). This will really date me – I remember paying 25 cents …
I love going to concerts and I could not imagine paying more than they already are either! I would also love to go back to the 70's or earlier to wait in line and meet people who love the same music you do. Also, the concerts back then just seem crazy shown in video clips and pictures. It was not right at all for Ticktermaster to transfer costumers to a place where they sold the tickets for a higher price.
ReplyDeleteI enjoy going to concerts, but I do agree with you that some of the concert prices are a little expensive. I remember when my mom and I would wait outside in line to get concert tickets and (no it wasn’t in the 70s). I had a lot of fun doing that, even though it was cold at times. I can’t believe that Ticketmaster did that to the customers because we already pay enough for tickets. That is why sometimes people have to be cautious with buying tickets on line because this could happen to them or people could figure out their credit card number. Do you think that Ticketmaster should have to give back the people their extra money they had to pay for the concert?
ReplyDeleteI really enjoy going to concerts. I have been to a quite a few country ones. I though for one have never been a fan of ticketmaster, they have so many fees that are not necessary. I usually buy hockey tickets to sioux games from ticketmaster and they charge me at least two different types of fees per ticket. Its frusterating
ReplyDeleteIt’s surprising to hear that someone famous is actually looking out for their fans and not out for every penny that they can make! I wasn’t aware of this issue regarding Bruce Springsteen and Ticketmaster. I would be really irritated as a customer/fan looking for tickets online only to be re-directed to another sit that was charging more money for the tickets. Most people probably were really confused and either went ahead and took the extra mark up or else got mad and said forget about it! I think it’s outrageous as well that they did this and are trying to create a monopoly situation.
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